FAQ
Frequently Asked Questions
Are your technicians qualified?
Yes we only employ fully qualified technicians that have been in the trade for 4 years or more. Mechanic On Wheels also continues their training with internal and external training courses. We do train some apprentices to help the trade but it's the mechanics in control of working on your car.
Do you charge for travel time to go and get the parts?
No. We only charge for time actually working on the vehicle.
Do you do repairs as well as services?
Of course, we have fully equipped mobile workshops and only employ fully qualified and highly trained technicians. Over 95% of all our work is performed on site at your convenience.
What is the warranty on your work?
Our warranty covers:
All parts and fluids supplied, installed or serviced by Mechanic On Wheels technicians.
- All labor performed by Mechanic On Wheels technicians.
- Your vehicle for a period of 12 months or 20,000km, whichever comes first.
- Warranty service can be carried out no matter where you are in the country - our work is guaranteed nationwide.
- And, we must be given first chance of repair.
Do you offer a free quote?
Yes, we are happy to offer free quotes?
Do you offer a warranty?
Yes, we offer a 6 month, 10,000Km warranty to our customers.
Do you offer a customer loyalty discount?
Yes, we like to look after our regular customers.
Do you do tyres?
Yes, we do change tyres.
Will you show me my old parts?
Yes, we are more than happy to show you what we have replaced and repaired.
Do you offer free professional advice?
Yes, we offer free and professional advice all the time. We are happy to address any of your concerns.
Are you covered under manufacturers warranty?
Yes, we are covered under manufacturers warranty.
What services do you provide?
We offer a range of services to you at competitive prices. Some of our services include: Any auto electrical services, air conditioning services, alternators and start motor, battery and charging, parts & accessories.
Do you service all makes & models?
We service all makes & models & are proud to add a personal touch to our mechanic services.
Do you offer Log Book Servicing?
If you’ve bought a new car and are concerned about voiding the warranty, Mechanic on Wheels is here to help. We’ll service your car and stamp the log book, keeping the warranty valid at a fraction of the price that the dealerships charge
Do you provide mobile service?
Yes, we provide mobile service.
Are you licensed?
Yes, we are licensed.